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Automotive support

Mobile vehicle diagnostics & repairs.

Practical fault finding and repair work at the customer’s location where the job is suitable for mobile attendance — including DPF and emissions work on supported vehicles, plus specialist fleet support such as ice cream vans.

Specialist fleet support

ICE CREAM VANS & SPECIALIST FLEETS.

Hawes & Son supports specialist vehicles as well as standard automotive work. That includes ice cream vans requiring mobile diagnostics, DPF and emissions diagnosis, forced regeneration where supported, electrical fault finding, servicing and mechanical repairs.

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Ice cream van supported by Hawes & Son Ltd
Professional automotive diagnostics

AUTEL COMPUTER.
PROPER FAULT FINDING.

For automotive work, Hawes & Son uses professional Autel diagnostic equipment on supported vehicles. It allows us to interrogate multiple control modules, read and clear fault codes, monitor live data and use supported active tests and service functions as part of the diagnosis.

That can include DPF and emissions diagnosis, forced regeneration where appropriate, battery/charging system investigation and other system-level testing depending on vehicle support.

Full-system scanCheck supported control modules rather than relying on one warning light.
Live dataMonitor sensor values and system behaviour while the fault is present.
Active testsCommand supported components and functions to help prove the fault.
Service functionsSupported resets, adaptations and service procedures where available.
DPF & emissionsDiagnosis and forced regeneration only after the underlying condition is checked.
VerificationRecheck codes, values and operation after repair or diagnostic work.
AUTEL • MOBILE DIAGNOSTICS
ECU / MODULE SCANREADY
FAULT CODESREAD / CLEAR
LIVE PARAMETERSSTREAM
ACTIVE TESTSSUPPORTED
DPF FUNCTIONSWHERE SUPPORTED
COMPUTER DATA + HANDS-ON TESTING

Diagnostics

  • Warning lights and fault codes
  • Starting and charging faults
  • Electrical testing
  • DPF and emissions-related diagnosis
  • Forced / parked regeneration where supported
  • Battery and alternator checks

Repairs

  • Brake repairs
  • Cooling-system repairs
  • Belts and ancillary components
  • Clutch and driveline work where suitable
  • General mechanical repairs
  • Repair verification / road test where appropriate

Servicing

  • Oil and filter servicing
  • Routine maintenance
  • Inspection during service
  • Defect reporting
  • Parts recommendations
  • Clear job records
  • Specialist fleet support, including ice cream vans
Extended support

WORKING WITH ESSEX TANK TECH LTD.

For selected HGV, bulk powder tank and specialist fleet requirements, Hawes & Son can work alongside Essex Tank Tech Ltd where the combined capability benefits the job. Each business remains independent and operates within its own specialist scope.

Hawes & Son Ltd and Essex Tank Tech Ltd working together
Not just a code read

Find the reason before forcing the regen.

A forced DPF regeneration is only useful when the system is capable of completing it safely. Oil/coolant level, relevant faults and the likely reason for the blockage are checked first, then the regeneration result is verified.

✓
DPF / emissions diagnosis

Faults are checked before the regeneration is attempted.

✓
Mobile attendance

Suitable jobs can be handled at your site, yard or vehicle location.

✓
Clear findings

You know what was found, what was done and whether further work is recommended.

Job record

Complaint. Cause. Repair. Test.

Repairs are documented around what the vehicle was doing, what testing showed, why it failed, what was repaired and how the final result was verified.

DiagFault finding
DPFSupported regeneration
RepairMechanical work
TestVerification

Need a vehicle looked at?

Send the registration, location and a description of the problem. We’ll confirm whether the job is suitable for mobile attendance.

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